Privacy Policy

Last updated: February 2026

Information We Collect

We collect personal information you provide when making a booking, including your name, email address, phone number, and identification documents for KYC verification. We also collect payment information through our secure payment processor, Paystack.

How We Use Your Information

Your information is used to process bookings, communicate about your stay, comply with legal requirements, and improve our services. We do not sell your personal data to third parties.

Data Security

Sensitive data such as identification documents is encrypted using AES-256-GCM encryption. Payment data is handled exclusively by Paystack and is never stored on our servers.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at bookings@mycitystays.com .

Contact

For privacy-related inquiries, please contact us at bookings@mycitystays.com .