Have questions about a booking or want to learn more? We're here to help.
Chat with us anytime — fastest response
+2348038939826
bookings@mycitystays.ng
Bishop Street, Surulere, Lagos
Monitored daily, 8 AM – 10 PM WAT. Fastest way to reach us.
Responses within 24 hours on business days.
Emergencies
For urgent issues during your stay (power, water, security), WhatsApp us anytime — we monitor 24/7 for active guests.
How do I modify or cancel my booking?
WhatsApp us with your booking reference. Cancellations more than 48 hours before check-in receive a full refund.
What time can I check in?
Check-in is from 3 PM. Early check-in may be available — ask us on WhatsApp.
Is there parking at the apartments?
Yes, all our properties are in gated compounds with dedicated parking spaces.
Do you offer airport pickup?
We can arrange airport transfers on request. Contact us before your trip for rates and availability.